So, ten years ago, we decided to provide an all in End-To-End delivery of Information Technology Support Services for Business. We spoke to our clients to find out what their challenges around IT were. Furthermore, we found that our clients were struggling to manage and deliver the Information Technology Services that support the business. From those conversations took a ground up approach, to provide an all encompassing solution for Workstations, Phones, Network, Servers, Printers and Application Support. That innovative solution is “Office in a Box”.

Additionally, Network Services delivers the Best-In-Class support. We provide support for all the Information Technology devices in your environment 24 hours a day, 365 days a year. This is so you can focus on your core business and not IT-related activities. We help you support or expand to new sites. Provide upgrades to workstations and manage your new or existing fleet of provided equipment. Our team is your team’s. The biggest challenge with today’s IT environments is to proactively identify faults before they impact your users and your business.

So, If you need installation, ongoing workstation, service desk support, and proactive monitoring/management. Then, Network Services has the right Support solutions for your business needs.

Simplified Support Services with Office in a Box

Firstly, we can reduce ongoing administrative costs and issues with Office in a Box. With a trusted Managed Services Support partner, Network Services. With a 24/7 Service Desk in the U.S and twenty-plus years of experience. Additionally, with Office in a Box., Network Services provided End to end support for :

  • Windows Workstation – Device, Monitoring & Management Support
  • Productivity Suite – License, Monitoring & Management Support
  • Service Desk / Remote Chat – Client Specific
  • Antivirus software / Malware
  • VOIP Phone – Device , Monitoring & Management Support
  • Wireless & Wired Network – Device, Monitoring & Management Support
    • Optional Provided Network Connectivity
    • Optional VPN Support
  • Router / Firewall – Device, Monitoring & Management Support
  • Server Device – Device, Monitoring & Management Support
    • Backup
    • Optional Application Support

Secondly, we recognize how meaningful support services are for your organization. Don’t you want to make sure you’re working with a team that you can count on?

Realize cost savings and productivity gains

With Office in a Box, you will minimize overall expenses and control staffing needs by leveraging our expert team and comprehensive management practice. What is critical to your long-term success is that the Office-in-a-Box architecture and resulting solution align with your needs. Furthermore, Network Services offers services that can be designed to fit your exact business needs. We provide :

  • Deployment Services: Deployment of devices into your environment
    • Field Services Dispatch
    • Break fix
  • Monitoring: 24x7x365 proactive monitoring and reporting of device health and patching status
  • Device Management: 24x7x365 ongoing Management of the devices in your environment
    • Problem Management
    • Incident Management
    • Change Management

We bring our Best-In-Class Monitoring, Management, and End-User support tools to manage your End-To-End Devices as part of our service. Lastly, all you need to do is allow us to impress you!

Complete Support Services for your business

First, we also know how important it is to support hybrid, diverse customer environments like yours. Furthermore, with our Managed Services and service delivery expertise. We can help you effectively manage, monitor, and optimize your entire User experience. Additionally, this is accomplished through a combination of best-in-class processes, automated alerts, a top-notch Service Desk, and Support engineers. So, reach out to our experts to assist with your business support service needs for your business.